Hilton Cancun, An All-Inclusive Resort, Puerto Morelos ~ Discover room options, reviews & pricing

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Key details

About the Hotel

Carr Federal Libre 307 Cancun-Tulum, Puerto Morelos, Mexico, 77500

“The hotel's location is perfect for escaping the hustle and bustle of the hotel zone while still enjoying stunning ocean views.”view full review

Hilton Cancun, An All-Inclusive Resort stands as a 5-star beachfront property behind a mangrove nature reserve, featuring 12 bars and restaurants, infinity pools, and comprehensive clubs for children and teenagers.

Ocean View Accommodations

The resort's air-conditioned rooms come with flat-screen TVs, coffee machines, and private bathrooms with free toiletries. Select Hilton accommodations offer panoramic sea views, while suites include additional living and dining spaces.

All-Day Dining Options

Six restaurants and five bars provide diverse dining experiences, including a 24-hour snack market and dedicated ice cream and churro shop. The property offers buffet breakfast and specialized local cuisine options.

Leisure and Recreation

The resort maintains two infinity pools overlooking the Mayan coast, alongside a fitness center and table tennis facilities. Hilton Cancun provides evening entertainment programs and dedicated spaces for children's activities.

Strategic Coastal Position

Located 20 minutes from Cancun's Hotel Zone, the property sits 8.5 miles from Cancún International Airport. Complimentary parking serves all guests at this beachfront location.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Guest Room Sunset View

Max:

4 persons

435 sq. feet

Bed options:

2 King Size Beds

Heating

Balcony

room details

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King Guest Room Sunset View

Max:

3 persons

435 sq. feet

Bed options:

1 King-size bed

Heating

Balcony

room details

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King Room Roll Shower Mobility Access

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Heating

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Centre

Puerto Morelos 14.2 mi

Airports

Cancun (CUN) 9.5 mi

Isla Mujeres (ISJ) 26.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffets

Every meal was a buffet of delectable fresh seafood expertly prepared with a local flavor. I was particularly impressed with the variety available at the buffet, and it catered perfectly to our tastes during our stay.

Matt123. USA, 2024-04-15Read full review on

Comfortable Accommodations

The room we stayed in was incredibly spacious, featuring a comfy bed that made it easy to relax after a day of activities. The mini-fridge was always stocked, and we enjoyed the view from our balcony immensely!

JaneDoe92. Canada, 2024-06-27Read full review on

Luxurious Shower Experience

The showers had awesome rainheads with great pressure that made it one of my favorite parts of the stay. The overall cleanliness and design added a touch of luxury to the experience!

Philip_Smith87. UK, 2024-05-30Read full review on

Evening Entertainment Options

While the resort might not have an extensive nightlife, the shows we attended, especially the Michael Jackson performance, were enjoyable and engaging. It added a fun element to our evenings at the resort.

HarryB89. Australia, 2024-07-12Read full review on

What’s included

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Table tennis
Aerobics

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Aqua park
Live entertainment
Garden area
Leisure/ TV room

Room features

Air conditioning
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

Carr Federal Libre 307 Cancun-Tulum, Puerto Morelos, Mexico, 77500

Map view

Carr Federal Libre 307 Cancun-Tulum, Puerto Morelos, Mexico, 77500

City landmarks

Landmark

Moon Palace

2.3 mi

Landmark

Bahia Petempich Beach

2.3 mi

Landmark

Moon Palace Golf Club

2.4 mi

Spa Centre

Spa

2.4 mi

Event hall

Moon Palace Arena

2.6 mi

Landmark

Piston Pueblo

2.9 mi

Landmark

Petempich Bay

2.9 mi

Landmark

The Kay Club

3.0 mi

Restaurants

Armadillo

2700 ft

Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings

Feedback from previous guests about their experience.

Jeremy

United States, February 2025

7.8/10

My stay at the hotel was overall pleasant. The rooms were comfortable and offered a decent view. The service was friendly, but I felt that the staff could have handled some situations better. The location is perfect if you want some peace away from the bustling areas, and the dining experience was quite enjoyable with great options. However, the amenities, particularly the Wi-Fi, could be improved as it came with extra charges.

Rooms

8.0

The rooms were clean and spacious, providing a comfortable environment during my stay.

Service

7.0

While the staff were friendly, there were a couple of instances where they didn't seem to have effective solutions to our issues.

Location

9.0

The location is relaxing and a great escape from the crowded tourist areas, which I appreciated.

Dining

8.0

The dining options were pleasant, and I found the meals to be tasty and well-prepared.

Facilities

7.0

The facilities were decent, although I wish the Wi-Fi was included in the price.

Gilbert

United States, February 2025

7.4/10

I had a pleasant stay overall, but there were a few things that could definitely be improved. The rooms are modern and nicely appointed, but I missed having a balcony. The service felt a bit inconsistent, with some staff being very helpful while others seemed less engaged. The location is nicely secluded, perfect for those looking to relax away from the hustle and bustle. I enjoyed the dining experience, particularly the fresh pizzas, but noticed room for improvement with the breakfast options.

Rooms

8.0

The rooms were very nice and modern, but I was disappointed that there was no balcony access.

Service

6.0

Service varied; while some staff were lovely and helpful, others seemed to just go through the motions.

Location

9.0

The secluded location was fantastic for a peaceful getaway, away from the noise of the tourist areas.

Dining

7.0

Dining was good, especially the fresh, made-from-scratch pizza, though the breakfast could use some more variety.

Facilities

7.0

Facilities were decent, though I didn't have a chance to explore everything available.

Willie

United States, December 2024

8.2/10

I had a wonderful stay at the hotel, with modern and spacious rooms that truly impressed me. The location allowed for a peaceful retreat away from the hustle and bustle, making it perfect for relaxation. However, I did face some challenges with the service, as some requests went unanswered, which could definitely be improved. Overall, it was a great value for a few days of tranquility.

Rooms

9.0

The rooms were very nice and modern, spacious, and comfortable. I particularly enjoyed the floating glass feature on my patio, which added a unique touch to the experience.

Service

6.0

The service was a mixed bag; while some staff were wonderful, there were times when I felt my requests weren't met in a timely manner, and the suggestions for solutions felt inadequate.

Location

9.0

The hotel's location is lovely, providing a tranquil escape from the noisy hotel zone. It was a serene spot for adults looking to unwind during the day.

Dining

9.0

Dining at the hotel was fantastic, especially the buffet with its home-made products that I thoroughly enjoyed.

Facilities

8.0

The facilities were impressive, with well-maintained spaces that contributed to a relaxing atmosphere throughout my stay.

John

United States, December 2024

7.6/10

I recently stayed at this hotel and found it to be a great fit for a relaxing getaway. The rooms were modern and clean, which I really appreciated. While the service could have been more attentive, the location was fantastic, away from the hustle of the main area. The dining options were decent, but I wish there were more variety. Overall, I felt it was good value for the price.

Rooms

8.0

The rooms were very nice and modern, though mine did not have balcony access.

Service

6.0

The staff seemed gentle, but at times, it felt like they were just going through the motions.

Location

9.0

The hotel is perfectly situated if you want to escape the noise and crowd of the hotel zone, with a gorgeous setting by the beach.

Dining

7.0

The dining experience was good, with fantastic buffet options and grilled dishes, though I would have liked a bit more variety.

Facilities

8.0

The facilities were quite good, providing a relaxing atmosphere overall.

Nancy

United States, September 2024

7.4/10

My stay at the hotel was pleasant overall. The rooms were clean and comfortable, which made for a relaxing environment. The location is perfect for anyone wanting to escape the hustle and bustle of the tourist spots. I did have a few hiccups with service that could be improved. The dining options were quite nice, with some great meals offered, but I felt there could be a bit more variety at breakfast. Overall, it was a good experience but with some areas needing attention.

Rooms

7.0

The rooms were clean and comfortable, although my patio access was affected by a shattered glass wall, which was a bit strange.

Service

5.0

Service was a mixed bag; while some staff went above and beyond, others seemed less helpful when I encountered an issue, causing a frustrating experience.

Location

9.0

The location is secluded and feels very safe, providing a lovely escape from the noisy hotel zone, which was fantastic for my relaxation.

Dining

8.0

Dining was overall fantastic with delicious food, although the buffet did have limited home-made pastry options.

Facilities

8.0

The facilities were well-maintained, especially the pool area, which added to the enjoyment of the stay.