What is the check-in and check-out policy at Hilton Cancun, An All-Inclusive Resort?
Check-in is at 15:00 and check-out is by 12:00.
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Hilton Cancun, An All-Inclusive Resort, Puerto Morelos
340US$
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Key details
About the Hotel
Carr Federal Libre 307 Cancun-Tulum,
Puerto Morelos,
Mexico,
77500,
Quintana Roo
- Near Bahia Petempich Beach
Perfect
8.1
4.2
3.5
Loved by guests
"The buffet was the best buffet I've had at an all-inclusive."
"The room was spacious with all the amenities we needed, nice large balcony."
"I like that everyday they kept clean our rooms and refilledl all the water bottles and drinks in the fridge automatically without being asked to."
Hilton Cancun, An All-Inclusive Resort offers a 5-star experience behind a mangrove nature reserve with 12 bars and restaurants,
Ocean View Accommodations
Air-conditioned rooms at Hilton feature flat-screen TVs with cable channels, coffee machines, and private bathrooms with free toiletries. Certain units provide sea views while suites offer
Diverse Dining Options
The resort houses
Leisure Activities Available
Guests can refresh with
Strategic Cancun Location
Located
Must-do experiences
- Visit the stunning cenote Ik Kil for a refreshing swim.
- Enjoy street tacos at El Fogon for authentic Yucatecan flavor.
- Explore the vibrant Puerto Morelos market on Sundays.
- Take a snorkeling tour at the Mesoamerican Barrier Reef.
- Discover the botanical beauty at Crococun Zoo nearby.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Corner Queen Room Two Queen Beds Ocean View
2 persons
40 mÂČÂ
2 King Size Beds
Ocean view
Shower
Heating
room details
King Room Ocean View High floor
2 persons
40 mÂČÂ
1 King-size bed
Ocean view
Shower
Heating
room details
Corner King Room Ocean View
2 persons
40 mÂČÂ
1 King-size bed
Ocean view
Shower
Heating
room details
King Guest Room Sunset View
2 persons
40 mÂČÂ
1 King-size bed
Shower
Heating
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Table tennis
- Aerobics
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Beach access
- Aqua park
- Live entertainment
- Garden area
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Air conditioning
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
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Location
Carr Federal Libre 307 Cancun-Tulum,
Puerto Morelos,
Mexico,
77500,
Quintana Roo
Map view
Carr Federal Libre 307 Cancun-Tulum,
Puerto Morelos,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Moon Palace
3.7
km
Landmark
Bahia Petempich Beach
3.7
km
Landmark
Moon Palace Golf Club
3.9
km
Spa Centre
Spa
3.9
km
Event hall
Moon Palace Arena
4.2
km
Landmark
Piston Pueblo
4.7
km
Landmark
Petempich Bay
4.6
km
Landmark
The Kay Club
4.8
km
Restaurants
Armadillo
820 m
Carretera Federal 307 Cancun-Playa del Carmen
Explore Puerto Morelos
Activities, Dining, and Entertainment Near Hilton Cancun
Moon Palace
10 minutes' drive
A stunning resort featuring luxurious amenities and a family-friendly atmosphere. Great for day passes and access to pools.
Armadillo
10 minutes' walk
A casual dining spot featuring local flavors. Signature dishes include fresh seafood and traditional Mexican cuisine.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Jeremy
United States,
FebruaryÂ
2025
7.8/10
My stay at the hotel was overall pleasant. The rooms were comfortable and offered a decent view. The service was friendly, but I felt that the staff could have handled some situations better. The location is perfect if you want some peace away from the bustling areas, and the dining experience was quite enjoyable with great options. However, the amenities, particularly the Wi-Fi, could be improved as it came with extra charges.
Rooms
8.0
The rooms were clean and spacious, providing a comfortable environment during my stay.
Service
7.0
While the staff were friendly, there were a couple of instances where they didn't seem to have effective solutions to our issues.
Location
9.0
The location is relaxing and a great escape from the crowded tourist areas, which I appreciated.
Dining
8.0
The dining options were pleasant, and I found the meals to be tasty and well-prepared.
Facilities
7.0
The facilities were decent, although I wish the Wi-Fi was included in the price.
Gilbert
United States,
FebruaryÂ
2025
7.4/10
I had a pleasant stay overall, but there were a few things that could definitely be improved. The rooms are modern and nicely appointed, but I missed having a balcony. The service felt a bit inconsistent, with some staff being very helpful while others seemed less engaged. The location is nicely secluded, perfect for those looking to relax away from the hustle and bustle. I enjoyed the dining experience, particularly the fresh pizzas, but noticed room for improvement with the breakfast options.
Rooms
8.0
The rooms were very nice and modern, but I was disappointed that there was no balcony access.
Service
6.0
Service varied; while some staff were lovely and helpful, others seemed to just go through the motions.
Location
9.0
The secluded location was fantastic for a peaceful getaway, away from the noise of the tourist areas.
Dining
7.0
Dining was good, especially the fresh, made-from-scratch pizza, though the breakfast could use some more variety.
Facilities
7.0
Facilities were decent, though I didn't have a chance to explore everything available.
Willie
United States,
DecemberÂ
2024
8.2/10
I had a wonderful stay at the hotel, with modern and spacious rooms that truly impressed me. The location allowed for a peaceful retreat away from the hustle and bustle, making it perfect for relaxation. However, I did face some challenges with the service, as some requests went unanswered, which could definitely be improved. Overall, it was a great value for a few days of tranquility.
Rooms
9.0
The rooms were very nice and modern, spacious, and comfortable. I particularly enjoyed the floating glass feature on my patio, which added a unique touch to the experience.
Service
6.0
The service was a mixed bag; while some staff were wonderful, there were times when I felt my requests weren't met in a timely manner, and the suggestions for solutions felt inadequate.
Location
9.0
The hotel's location is lovely, providing a tranquil escape from the noisy hotel zone. It was a serene spot for adults looking to unwind during the day.
Dining
9.0
Dining at the hotel was fantastic, especially the buffet with its home-made products that I thoroughly enjoyed.
Facilities
8.0
The facilities were impressive, with well-maintained spaces that contributed to a relaxing atmosphere throughout my stay.
John
United States,
DecemberÂ
2024
7.6/10
I recently stayed at this hotel and found it to be a great fit for a relaxing getaway. The rooms were modern and clean, which I really appreciated. While the service could have been more attentive, the location was fantastic, away from the hustle of the main area. The dining options were decent, but I wish there were more variety. Overall, I felt it was good value for the price.
Rooms
8.0
The rooms were very nice and modern, though mine did not have balcony access.
Service
6.0
The staff seemed gentle, but at times, it felt like they were just going through the motions.
Location
9.0
The hotel is perfectly situated if you want to escape the noise and crowd of the hotel zone, with a gorgeous setting by the beach.
Dining
7.0
The dining experience was good, with fantastic buffet options and grilled dishes, though I would have liked a bit more variety.
Facilities
8.0
The facilities were quite good, providing a relaxing atmosphere overall.
Nancy
United States,
SeptemberÂ
2024
7.4/10
My stay at the hotel was pleasant overall. The rooms were clean and comfortable, which made for a relaxing environment. The location is perfect for anyone wanting to escape the hustle and bustle of the tourist spots. I did have a few hiccups with service that could be improved. The dining options were quite nice, with some great meals offered, but I felt there could be a bit more variety at breakfast. Overall, it was a good experience but with some areas needing attention.
Rooms
7.0
The rooms were clean and comfortable, although my patio access was affected by a shattered glass wall, which was a bit strange.
Service
5.0
Service was a mixed bag; while some staff went above and beyond, others seemed less helpful when I encountered an issue, causing a frustrating experience.
Location
9.0
The location is secluded and feels very safe, providing a lovely escape from the noisy hotel zone, which was fantastic for my relaxation.
Dining
8.0
Dining was overall fantastic with delicious food, although the buffet did have limited home-made pastry options.
Facilities
8.0
The facilities were well-maintained, especially the pool area, which added to the enjoyment of the stay.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a american breakfast for a fee.Â
Pets
Pets are allowed on request.
Number of floors:
9
Number of rooms:
715
FAQs
About Hilton Cancun, An All-Inclusive Resort
How far is Hilton Cancun, An All-Inclusive Resort from CancĂșn International Airport?
The hotel is located 14 km from CancĂșn International Airport.
What dining options are available at Hilton Cancun, An All-Inclusive Resort?
The property features 6 restaurants including La Luce for Italian cuisine and Maxal for Mexican specialties.
Is parking available at Hilton Cancun, An All-Inclusive Resort?
Complimentary private parking is available on-site without a reservation.
What amenities can children enjoy at Hilton Cancun, An All-Inclusive Resort?
The hotel offers a children's playground, kids' club, and water slides.
Can guests at Hilton Cancun, An All-Inclusive Resort access the beach?
The hotel is located on a private beach behind a mangrove nature reserve.
What recreational activities are offered at Hilton Cancun, An All-Inclusive Resort?
Guests can enjoy activities such as table tennis, snorkeling, and themed dinner nights.
Which languages are spoken at the reception of Hilton Cancun, An All-Inclusive Resort?
The staff speaks both English and Spanish.
What room features are available at Hilton Cancun, An All-Inclusive Resort?
Rooms include air conditioning, a flat-screen TV, a coffee machine, and a private bathroom with free toiletries.
How far is Hilton Cancun, An All-Inclusive Resort from the hotel zone?
The hotel is approximately 20 km from the hotel zone.
What wellness options are provided at Hilton Cancun, An All-Inclusive Resort?
The resort offers a fully equipped gym, fitness classes, and bespoke spa services.
What type of breakfast is served at Hilton Cancun, An All-Inclusive Resort?
Guests can enjoy a buffet breakfast with vegetarian and vegan options.
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